MADE IN FRANCE🇫🇷
- Selection of exclusive products
- Ecological and Sustainable Products
- Customer Support Available
- Celebration of French Know-How
- Selection of exclusive products
- Ecological and Sustainable Products
- Customer Support Available
- Celebration of French Know-How
- Selection of exclusive products
- Ecological and Sustainable Products
- Customer Support Available
- Celebration of French Know-How
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Our story
Since 2012, Comptoir Santé Beauté has been much more than just an online store. It is the fruit of a shared passion for artisanal scents and French know-how . Our adventure began with a simple dream: to introduce our customers to the richness of French craftsmanship, through beauty products and perfumes created with care, respect and love for nature.
Our story begins with a small group of friends, united by the same passion: olfaction. Each of us had a different background, but our love for natural fragrances and craftsmanship brought us together. One day, during a trip to Provence, we discovered a traditional perfumery workshop, where perfumes were made from 100% natural ingredients. This meeting was a trigger. We decided to share this discovery, this know-how and this passion with the whole world.
We started small, working with local artisans and creating a range of authentic products that reflected the beauty and diversity of French traditions . Little by little, the online store grew, but our values remained the same: quality , naturalness and authenticity .
Over the years, our store has become a place of escape for those looking for products that go beyond simple consumption: products that tell a story , that carry within them the richness of the terroir and that celebrate the work of artisans who are committed to preserving ancestral know-how. We have seen customers come back, not only for the quality of our products, but also for the sincere relationship we have built with each of them.
Today, Comptoir Santé Beauté is much more than a brand. It is a community of enthusiasts, creators and dreamers, united by the desire to celebrate beauty in all its forms. We invite you to join this adventure, to discover unique fragrances and to share with us the passion for artisanal scents .
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Frequently Asked Questions (FAQ)
What are the delivery times ?
The majority of our items are shipped within 24 to 48 hours maximum , with delivery expected in 3 to 5 days for orders in France, depending on the delivery method chosen. However, for certain pre-order items, or for international delivery , delivery times may be a little longer. In this case, it takes between 9 and 12 days , depending on the destination country.
Can I choose my delivery method?
Yes, when placing your order you have the option to select the delivery method that best suits your needs. We offer several options, ranging from standard delivery to faster options. We understand that every customer has different constraints, and we want to offer you the flexibility to make your shopping experience as pleasant as possible.
What should I do if I am not satisfied with my purchase?
We offer you a 14-day satisfaction guarantee . If the product does not satisfy you, you can return it for a full refund . To do this, simply contact us at contact@comptoir-beaute-sante.com . We will ask you to return the item to us in its original packaging , without it having been used. If the product has been opened or used, it may not be eligible for a refund, unless the product is defective.
Do you offer international shipping?
Yes, we ship our products worldwide. Delivery times may vary depending on the destination country , and it is important to note that for some countries, delivery can take between 9 and 12 days due to customs formalities and distances. If you have any questions about delivery to your country, do not hesitate to consult our customer service for more details on the exact times for your region.
Where are your products manufactured?
The majority of our products are made in France . We work closely with French artisans who perpetuate artisanal traditions and use quality natural ingredients . However, some of our collections are outsourced to our international partners in Germany and the United Kingdom . These partners also respect the same high standards of quality and sustainability, while offering innovative and unique products that complement our range.
We believe that diversity of know-how is a strength, and that is why we collaborate with artisans and brands from all over the world to offer you products that are both authentic and modern .
Can I track my order?
Yes, once your order has been shipped, we will send you a tracking number by email. This allows you to follow the progress of your package in real time and know exactly when it will arrive. If you have any problems with the tracking, please do not hesitate to contact our customer service who will be happy to help you.
What are your ecological commitments?
We are committed to offering products that respect both your well-being and the environment . This is why we favor natural and sustainable ingredients, while working with responsible partners . Our products are designed to minimize the ecological impact while offering you impeccable quality. We are also committed to using ecological, recyclable packaging and reducing plastic as much as possible.
How to contact your customer service?
We are here to help you! You can contact us at any time via contact@comptoir-beaute-sante.com . Our team is at your disposal to answer all your questions regarding products, orders, returns, or any other request. We strive to respond as quickly as possible, generally within 24 to 48 hours .
